I forgot my account login details?


In the Warrp app, go to the Log In page and use the Forgot Your Credentials link or use the GET SUPPORT button on the Help page on Warrp’s website for assistance.

What is PayID?


PayID is a unique identifier that is shown in the form on an email address or phone number that is registered to a bank account. PayID uses the NPP (New Payments Platform) protocol and is connected to all banks in Australia which allows for...

How do I top-up my Warrp Account Balance?


To top-up your Warrp Account Balance, you do this by going to the Account screen and using the Instant Deposit button. You will then choose an amount you wish to top-up your Warrp Account Balance with and proceed to create a PayID Token (a...

Why is my top-up taking longer than expected?


Top-ups should be instant and should not take longer than a few minutes. If you feel that this has taken longer than expected or if you are missing a top-up, please contact us via the GET SUPPORT button from the Help page on our website.

How do I withdraw funds from my Warrp Account Balance?


You withdraw funds from your Warrp Account Balance by going to the Account screen and using the Instant Withdraw button. You will then choose an amount you wish to withdraw from your Warrp Account Balance. Once you have done this, you will...

Why is my request for withdrawal taking longer than expected?


Processing of withdrawals is currently done manually and can take up to 48 hours depending on our load. If you feel that this has taken longer than expected or if you are missing a withdrawal payment, please contact us via the GET SUPPORT button...
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